Our leadership derives from deep insights and understanding of humans buying behavior, long experience of brand positioning, and translating this into creative communication that drives desired customer behavior and loyalty.
For refining our approach over the last decade, we have received some national and international recognitions and awards – 12 gold, 10 silver and 13 bronze.
The customer’s experience is everything
Our working model is based on the CX ecosystem and how we have structured it.
Our proven methods support prioritizing efforts to prioritize segments where we will get the greatest impact on the customer experience.
Our approach breaks down complexity into the most relevant path for every client.
Do you want to know how the smicker way could support your business? Please get in touch so we can discuss how to approach your specific challenges.